Postmortem -
Read details
Feb 3, 16:07 PST
Resolved -
We resolved a network issue that temporarily affected vault logins. Native app and off-line vault access was not affected. Thank you for your patience.
Feb 3, 14:53 PST
Monitoring -
We have resolved the network issue and vault logins are now recovering.
Feb 3, 14:08 PST
Update -
Our DevOps team is currently working with Amazon AWS team to resolve a network issue affecting user logins. We will continue to post updates on the status page here.
Feb 3, 13:54 PST
Update -
We are continuing to work on a fix for this issue.
Feb 3, 13:36 PST
Identified -
We have identified the source of the surge in traffic causing network issues and we are working towards resolution.
Feb 3, 13:03 PST
Update -
We are continuing to investigate this issue.
Feb 3, 12:29 PST
Update -
We are experiencing a network issue, the Keeper Security DevOps team is investigating.
Feb 3, 12:25 PST
Investigating -
We are currently investigating vault login issues in the US
Feb 3, 12:21 PST