Direct record sharing enforcement issue

Incident Report for Keeper Status Page

Resolved

The issue was resolved at 12:30PM PST.

Posted Jun 19, 2026 - 16:00 PDT

Identified

We are aware of an issue with direct record sharing for enterprise users as a result of yesterday's Vault 18.3 update. We will issue a patch before 12PM PST. To work around the issue, you can click the "Can share to users outside the enterprise" option in Role enforcements, or just use the Desktop App.

Posted Jun 19, 2026 - 08:05 PDT

This incident affected: Keeper Infrastructure (US Data Center) (Keeper Web Vault (US)).